Position

We are seeking a Learning Resource & Information Assistant to be based at our Thurso campus.

Responsibilities

The successful candidate will join the Student Services team and provide a high-quality service to students within the Learning Resource Centre. The post holder will provide a high standard of customer service including providing learning resource advice and guidance to learners and proactively assisting them in accessing and exploiting library stock, services, and facilities.

Qualifications, Experience and Skills

The successful candidate will be educated to SCQF Level 7 in an appropriate area. You should have experience of customer support working in a front facing role and should possess good administration skills. You should have excellent IT skills, including Microsoft Office, and be able to think creatively about service provision and be persuasive in the communication of new ideas. Working under your own initiative is essential.

A level of Gaelic ability would be advantageous to your application.

Benefits of working for us

· 45 days annual leave per year (pro rata for part-time staff)
· Local Government Pension Scheme (Highland Council)
· 10% Membership Discount at Highlife Highland
· Occupational sick pay scheme and family friendly leave provisions
· Staff Support and Employee Assistance Programmes
· Employment Benefits Scheme including lifestyle savings and Cycle to Work Scheme

To Apply

For a full job description and an application form, download the pack from our website or email [email protected]

In line with our Equality and Diversity policy, UHI North, West and Hebrides is committed to ensuring that all candidates are treated on the basis of their merits and abilities, and that unfair and unlawful discrimination is eliminated. We positively welcome applications from all sections of the community